Prior to starting production, you will receive a digital proof of your custom product via email. This proof is a digital representation of the final product. This is to allow you to make any necessary changes or corrections prior to starting production. Prior to production, you will receive an order confirmation notice via email. This notification will contain specifications of your order including, delivery times, type, size, quantity, and colors. Wacky Buttons is not responsible for any mistakes or errors once you have received the order confirmation.
All orders require payment in full before Wacky Buttons will begin production. Wacky Buttons accepts payment by credit card through PayPal, check, or money order. See the Payment section below for more information.
Wacky Buttons inspects all artwork submitted to make certain that it meets the specific requirements for applying your design to the products you selected. If minor modifications are required, we will make these free of charge.
CHANGES / CANCELLATIONS
ALL SALES ARE FINAL
- No Cancellations
- No Modifications
- No Refunds
- No Returns
- No Exchanges
Due to the custom nature of our products, all sales and orders placed are final. Once Wacky Buttons sends an order confirmation, the order may not be canceled for any reason. Wacky Buttons does not issue refunds.
Important - this also means that Wacky Buttons does not issue refunds due to customer errors. Such errors include, but are not limited to, typos, incorrect file submission in accordance with our specifications, duplicate orders, misunderstandings of turnaround time stated on any of our pages, slight color variances within industry standards, disregard for cutting and folding tolerances within stated limits on the website. Other errors that customers are responsible for include blank submissions, borders incorrect image orientation, crop marks, hard to read text and images, missing logos, mini images, images that are not full bleed, designs that are outside of our stated safe zone, and pixelated files.
Without limiting the applicability of the foregoing, Wacky Buttons reserves the right, upon your request, to cancel your order. If the order has reached the pre-production set up phase, Wacky Buttons will charge a cancellation fee up to the full amount of your order, depending on the amount of work that Wacky Buttons has completed at the time it agrees to cancel your order.
Please Note: We do stand behind the quality of our products. If you incur any other problems with your shipment, or defects in craftsmanship, other than what is mentioned in these Terms and Conditions, please let us know.
As noted above, all orders require payment in full before Wacky Buttons will begin production. Wacky Buttons accepts payment by credit card through PayPal, check, or money order. If paying by check or money order, Wacky Buttons will not begin production on your order until it receives your payment by mail.
CREDIT CARD PAYMENTS
Wacky Buttons uses PayPal.com for processing credit card payments. If you are paying by credit card, you will leave the WackyButtons.com website and enter your payment information on PayPal.com. Wacky Buttons does not have access to your credit card information and disclaims all liability for credit card or bank-related issues for orders placed through PayPal.com.
Wacky Buttons can only ship a package as fast as the shipping carrier can provide. If you wish to guarantee your package arrival, you might want to consider purchasing a shipping service that is guaranteed. UPS Next Day Air, UPS 2nd Day Air, and UPS 3-Day Select are services guaranteed by UPS. USPS Express Mail is the only guaranteed service offered by the US Postal Service. If a package is shipped with a guaranteed service and does not arrive by the time indicated in a customer's confirmation email that Wacky Buttons sends, then a customer can be refunded, but only for the shipping cost.
Wacky Buttons is not responsible for any problems incurred during the shipment of the product. Wacky Buttons has no control over the practices of the United States Postal Service and UPS. Problems that can occur include the following: incorrect address, worker strikes, problem with delivery location, holiday season, and weather.